Sale of Goods

These Terms and Conditions of Sale govern the sale of products ("Goods") by the Company to you via the Website. The Terms and Conditions of Sale are in addition to the terms and conditions of use of the Website, which can be viewed at https://xytron.ae/Terms and Conditions. 

Payment

Payment can be made via the Website by Credit Card Only

Once you accept these Terms and Conditions of Sale, you will be directed to a link to a secure site for payment of the applicable purchase price for the Goods.

Privacy

We take the security of your payment and personal information seriously. All personal information that you provide to us is subject to our Privacy Policy. However, due to the nature of the Internet, we cannot guarantee that your communications will be free from unauthorised access by third parties. Accordingly, we will not be liable for any loss or damages arising from third parties' unauthorised access of your data.

 

Cancellation Policy 

The expected time span for reporting the services ordered to be cancelled and the conditions under which cancellation will be allowed.

Customer can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45 days for the refund transfer to be completed.

Return & Refund Policy

Refunds will be done only through the Original Mode of Payment. 

We accept returns within 7 days of receipt, only if their delivery packaging has not been opened or the products are damaged or wrong product. Please notify us and return the box in its original packaging. In such instances, we will endeavour to send you another or refund the payment.

We can only accept returns of products that have not been tampered with, are sealed and remain in the original packaging. If all these conditions are met, please ship your products back to us using a registered courier service and we will issue a full refund. Please note that we reserve the right to refuse any returned shipments if the product has been used or tampered with. Shipping & Handling fees are non-refundable.

Returns delivery/shipping costs will be paid by the customer.

Delivery/Shipping Policy 

Delivery of goods more then the value of 1000 DHS we will carry the costs.

Goods less then the value of 1000 DHS will be for the customers account and will be mentioned on the checkout page depending on the country and location.